Service & Support
About DoorPack by Fireline Systems
Fireline Systems began in 1999
Originally Fireline Systems was only focused on the installation of packaged business software and computer hardware solutions for businesses.
After several years of trying to work with generic software products it became apparent that commercial, residential and industrial door dealers using QuickBooks were struggling to find software solutions for their office and field operations.
With the assistance of a team of door industry professionals Fireline Systems began the development of the DoorPack Software to meet this demand for service and installation operational software.
Fireline Systems is a authorized Intuit QuickBooks Silver Software Development Partner which means you can be assured of a seamless connection between the two software company’s products.
Early on, we learned that most commercial and residential door dealers used QuickBooks along with Microsoft Office products like Outlook, Word and Excel to run their business. QuickBooks software seemed to be meeting the needs of the accounting department but there were too many office and field functions that were operationally disconnected with enormous duplication and overhead requirements.
To tie the whole operation together a solution needed to be created with additional functionality that would start at the initial call or sales opportunity, track all of the customer communications and history, flow the paperwork through contract and quotation preparation, purchase order creation, and finally track the installation and service work order schedule. These features along with a seamless connection into QuickBooks for invoicing and tracking COD Sales Receipts would provide a perfect operational solution for the door dealers. The DoorPack Software was developed to compliment QuickBooks to meet these needs and much, much, more.
DoorPack Software was the vision and result of a team of professional software developers with over 100 years of experience in the door software industry.
As a QuickBooks Silver Developer Partner, Fireline Systems has created DoorPack Software with a seamless link into QuickBooks Pro, Premier and Enterprise desktop editions to preserve your current accounting functions. This makes it easy for an existing QuickBooks user to add DoorPack Software and take advantage of all the specific features needed for a residential and commercial door dealer.
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