DoorPack Modules

DoorPack Software provides four main modules with it’s connection to QuickBooks

DoorPack’s Base Service/ Installation Scheduling Module allows the user to quickly find any QuickBooks customer and review their complete customer history on one screen.

DoorPack’s design eliminates the need to search through multiple menus to quickly find what you are looking for. You can also drill down into the detail of any past work orders or quotes for reference. DoorPack also tracks each customers installed equipment ( just in case a replacement part is required) along with maintenance schedules, unlimited contacts, agreements, notes, sales activities, attachments, and phone call history.

Work orders for service calls and new installs can be printed and scheduled on Microsoft’s Outlook for all of the computers connected to the network. Using the DoorPack calendar with easy drag-and-drop features, the work orders can be quickly assigned to a new service technician. When the work orders are completed the labor and parts used can be entered. Each completed work order will automatically create an invoice, estimate or sales order in QuickBooks to eliminate the duplicate entry required for billing. This speeds up the normal billing process, reduces the amount of clerical entry and increases cash flow.

DoorPack’s Estimate and Quote Module provides a powerful alternative for automating your quoting process.

DoorPack Software is one of the only software tools which allows the dealer to prepare residential and commercial customer quotes for multiple manufacturers and multiple product lines.

There are three methods provided for quotes in DoorPack:

  • handwritten quotes
  • Excel imported quotes
  • DoorPack created quotes.

The quoting module provides a simple tiered method of quoting allowing the selection by manufacturer, by module, by option and then by option item. Pricing is automatically updated using the manufacturer’s multipliers.

Quotes can be reviewed using multipliers and/or gross margin assumptions. After quotes are printed in DoorPack they are tracked in the customer’s history record. With a simple click of the mouse an existing quote can be turned into an installation work order for scheduling and billing.

DoorPack’s Opportunity Tracking/ Open Item Tracking and Advertising Module allows you to track the source of each incoming call to better manage monthly advertising expenses.

It also provides a method for creating customer and prospect mailing labels and various mail merge letters for promotions, etc. The tasking feature for DoorPack provides management and the staff with a handy “ToDo” list feature tracking project deadlines and assignments. Incoming daily call opportunities may also be tracked and managed.

DoorPack’s Job Cost Contracts and Progress Billing Module provides the ability to track job contracts for progress billing and job costing.

Finally Fireline Systems wraps the entire DoorPack software product together with a powerful company-wide informational dashboard.

From one single screen DoorPack allows you to quickly see a snapshot of your entire company with the ability to drill into the details. This one tool alone streamlines the entire daily operation and eliminates the need for countless paper reports.

If you are looking for an overhead door service dispatch software solution specifically designed for your business, which links seamlessly to your QuickBooks, you owe it to yourself to request a software demonstration of Fireline System’s DoorPack Software today.

About DoorPack

Fireline Systems was started by Jack Harrison in 1999. Originally the company focused on the installation of packaged business software and hardware solutions.

After several years of trying to make generic products fit businesses with unique requirements, it became apparent that there was an enormous software demand by door, dock and gate dealers using QuickBooks Software. With the assistance of a team of door industry professionals Fireline Systems began the development of the DoorPack Software solution for QuickBooks to meet this demand. Today Fireline Systems is an authorized Intuit QuickBooks Silver Software Development Partner.

Early on, we learned that most overhead commercial and residential door dealers used QuickBooks and Microsoft Office products like Outlook, Word and Excel to run their business.

QuickBooks software seemed to be meeting the needs of the accounting department but there were too many office and field functions that were operationally disconnected with enormous duplication and overhead requirements.

To tie the whole operation together QuickBooks needed additional functionality with another software tool that would start at the initial call or sales opportunity, track all of the customer communications and history, flow the paperwork through contract and quotation preparation, purchase order creation with delivery scheduling, and finally track the installation and service work order schedule with the ability to continue to use QuickBooks for billing and all the bookkeeping processes.

DoorPack software was developed to compliment QuickBooks to meet these needs and much, much, more.

The other problem was integration. A typical job might have vendor documents in email folders, Word and Excel documents in different areas, with appointments scheduled in different Outlook folders. It was almost impossible to pull it all together.

DoorPack is designed to pull it all together in one place, so that a manager can go to a work-order and see all of the appointments, and documents in one place.

DoorPack Software was the vision and result of a team of professional software developers with over 100 years of experience in the garage door software industry.