DoorPack Service Software

DoorPack: Software for Overhead Door Distributors:

They updated our multiplier again!!!

Everyone dreads the multiplier change. It’s time to get out all those spreadsheets and pricing books and go to work. Wouldn’t it be nice if you could update all those prices with a click of a button? You can with DoorPack. Our pricing module allows the user to automatically update all of their pricing with a click of a button when a multiplier is changed:

No more tedious update of spreadsheets and pricing, one click of a button takes care of it.

Fireline Systems is an authorized Intuit QuickBooks Silver Development Partner and creator of the leading DoorPack Software which is designed specifically for door and access control dealers. DoorPack Service Software and QuickBooks Software are seamlessly integrated together to provide a complete software solution for all of your operational needs. (Click for PDF)

What are the advantages of using DoorPack Software?
DoorPack Software when combined with QuickBooks increases the overall efficiency of your entire company by helping to; increase sales; eliminate time wasting double and triple entry; reduce your paperwork; eliminate manual process of scheduling service and installation jobs; streamlining your quote preparation; managing your advertising campaigns and much, much more. And you can continue using QuickBooks for all of your normal billing and accounting processes.

DoorPack is the perfect compliment for QuickBooks. Take a minute to look at some of the additional features and benefits provided to your company by DoorPack Software:

Provides Additional Customer History information including:

• Tracking work order history for each customer job location and billing customer
• Detailed customer work order history – with drill-down details
• Tracking installed customer equipment – by manufacturer, serial numbers, warranty information, size, type and other details
• Unlimited customer contacts with phone numbers, emails, etc.
• Attaching scanned document – including before and after pictures
• Tracking unlimited customer notes
• Tracking preventative maintenance schedules and agreements
• Provides the added flexibility to expand your customer history with additional customer user-defined fields, installed product user-defined fields, work order user-defined fields and additional contact fields for each customer.

Company-wide Viewing of Your Scheduling Calendars plus: Read the rest of this entry »

Stop by and say hello at the upcoming IDA Expo in Las Vegas. Fireline Systems will be exhibiting their most recent software features for sales and marketing along with the entire software product. We will be at Booth # 4119. We look forward to meeting you.

Professional Door Dealer Magazine recently published an article titled ‘Choosing the Right Software for your Garage Door Business’ by Don Harrison senior partner at Fireline Systems.  This is a good read for any business dealer considering software upgrades for their operation. http://www.professionaldoordealer.com/articles/choose-the-right-software-for-your-garage-doo.html

Automate your parts delivery schedule:

One of our customers wanted more control over installations. The availability of parts was a major headache. He ordered most of his parts specifically for the job. Time after time the technician would get to the site, and be unable to finish, because a specific part was not available.

Receipts were scheduled in an excel spreadsheet. As parts were received, they were checked off on the sheet. When everything was checked off the installation was scheduled. In practice this should have worked. In reality, purchase orders, receipts, and the spreadsheet were constantly getting out of sync. Information on the spreadsheet differed from the Purchase Orders in QuickBooks. Since there was no delivery date on the PO line-item in QuickBooks, it was difficult to synchronize deliveries with installations.

Automating Purchase Orders and delivery schedules fixed the problem. The sales-person was given the responsibility to start the process when the quote was accepted. He or she would create the installation work order, which included all of the information on the quotation. The installation work order would be put on hold until the parts were received. The salesperson would also create a preliminary purchase order for the part, and assign it a delivery date and method. It was easy to look at a work order and see what parts needed to be expedited.

We created a main delivery schedule which includes scheduled parts deliveries, and customer installation requirements. The owner can now review the preliminary purchase orders and deliveries, change them as needed, and combine them into purchase orders for the vendors. The critical deliveries stand out, and can be expedited when necessary. When scheduling installations, it is easy to see if all the parts have been received, and a picking list of required parts is printed out with the work-order.

Best of all, everyone has up to date information. Projected work order deliveries are immediately transferred to the main schedule. Changes to the main delivery schedule are instantly transferred to the work order. People have the information needed to respond properly to customer questions.