Five Reasons to operate your software from your office and avoid the cloud

  1. Security: Every day we hear about a cloud- based system being hacked. No-one seems to be safe. The IRS was hacked; the entire government personnel system was hacked; Target Drug, TJ Maxx, Blue Cross and Blue Shield were all hacked. These organizations spend billions of dollars to protect their records. They all learned the hard way. Put it on the web and you risk losing it. Your average cloud-based provider can’t afford the kind of security these big organizations had. How secure do you think your data really is in the cloud?
  1. Ownership of the data: When you put your business into the hands of a cloud provider, all of your data is in their possession. You can access it, as long as you continue to pay. Miss a payment and you are out of business along with your customer history until it gets resolved.
  1. Switching systems: We hear it all the time. People have bought into a cloud-based office or mobile software app and are now unhappy, and want to change. Unfortunately, most can’t get their data out. Effectively they are locked into their monthly fee, unless they are willing to go cold turkey without their history.
  1. Your business depends on the internet. When it is down, so is your service business.
  1. Mobile security: Most cloud-based applications use a mobile solution that gives your techs access to your data. Password protection helps, but passwords tend to get passed around the office. It isn’t uncommon for technicians to raid the bosses’ customers and start their own business.

DoorPack: Mobile Technology: making it work for your business

The new technology has revolutionized the way Door companies do business. It is now possible for small to medium sized businesses to field a mobile solution at a reasonable price.  Buying a mobile solution can be difficult, there are so many, and it is hard to figure out what they really do.

Some mobile solutions are hosted, or cloud based. Your business data and programs reside on someone else’s server. Typically, you pay a monthly fee. On the plus side, you are able to access all of your information from anywhere. The negative is that you lose control of your business information. Most providers will cut you off immediately if they think you have missed a payment. Your business is dead in the water until you resolve the issue. It is common for the business owner to pay, even if he or she has already sent a check, just to get the business going again.

Things may not work out with the new software. You might get tired of the monthly fees, or it just might not be doing the job. You will need to get your data out of the hosted/cloud based system to provide it to your new software provider. Good luck, many hosted or cloud based providers balk at giving you your data. If you are unwilling to live with their software and their bills, you have to go back to your paper files and reenter all of your history in the new software.

The lack of control in the hosted or cloud based environment, makes many business owners uneasy, especially the ones who bought into the concept without understanding the ramifications. Somehow it is disconcerting to realize that someone else controls your business data, and ultimately your business.

Fireline’s mobile solution is designed to give you complete control of your business information. All of your software and data reside on your computers, and no-one can shut you off. We also offer a complete technical support and upgrade package.

DoorPack Software for QuickBooks – Is Mobile For You?: March Newsletter

There are four reasons to consider a mobile solution:

 

  1. Faster turnaround. Payment is normally made to the tech on site. This can make a big difference in your cash flow. You get your money faster, and don’t have to worry about invoicing and collections.

 

  1. Reduced paperwork. The technician enters the information and sends it back to the office. Data is automatically pulled into your software then processed to QuickBooks. This saves a lot of time and effort in the office.

 

  1. Better on-site information. Your technician has on-site access to notes and history from previous visits, and to equipment history.

 

  1. 4.    Your customers expect it.

DoorPack’s mobile solution is simple, inexpensive and uses technology you already have in place to provide a mobile solution that is designed to fit your needs. DoorPack provides the technician with all the information needed to get the job done. More importantly, your customer base is safe and protected because it is not in the cloud of increasingly risky web servers.

 

Why not invest a few minutes to join us at our next online webinar and see for yourself how DoorPack Software for Quick Books can streamline your operation and increase your profitability.